ISM PhD alumnus Anthony Bagherian co-authored an article in the International Journal of Quality and Reliability Management. In the article, “Modeling critical success factors for sustainable LSS implementation in hospitals: an empirical study,” a hierarchical model was developed to evaluate the interrelationship of critical success factors (CSFs) that influence the sustainable deployment of LSS framework in the healthcare industry.
Read the full abstract and access the article here.More news from ISM
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